Is anybody home?

[lnaumann]

I cannot seem to get any response to my question as to a faulty STEM board.
I have tried this list and the phone number on the web site.
I have tried e-mail too, all with no response.
Does anyone have any idea how I can get this issue resolved?
It seems that these people are totally absent from customer support.
Larry

[pd417]

Don't expect any responses from the ops/owners of the company. Great product, horrible customer support.